Your Cloud and Managed IT Service Plan Includes:
A Dedicated, Assigned Team With Fanatical Support and Day-to-Day Operating
The RIA WorkSpace team is friendly,helpful, and understand your industry
- Phone, email, and remote-control support
- Experience with financial apps and technology
- Fanatical Help Desk
- Chief Information Officer and Technical Account Manager
Day-to-Day Operating
With files, storage, hosted Office 365 email, and the Microsoft Office Suite, your team works with tools they know from wherever they work.
- Word, Excel, PowerPoint, OneNote, Skype, Teams, Outlook with 50GB mailboxes
- Archiving, journaling, encryption, and more
- Secure single sign on for web-based apps
- Up to 5 devices per user
- Up to 100GB of file and folder storage per user
Backup and Disaster Recovery
Feel confident knowing your emails, files, and apps are backed up and recoverable in the event of a disaster.
- 7-year file retention
- 30 day rolling backup
- Email and files running at multiple data centers
Security and Compliance
Our plans are built based on the unique security and compliance needs for your industry.
- Multi-factor authentication
- Data loss prevention
- Restrict access outside the office
- Compliance and usage reports
- Antivirus and antimalware
- Encryption
- Mobile device management and security
There's more you can count on
- Initial 27-point Network Audit
An initial network audit to detect problem areas. - Annual Technology Review
Every year we discuss your network performance and look for areas to better support your firm. - Guaranteed 1-hour Response to Technical Problems
- Monthly Executive Summary Report
- Security Patch Updates
- Vendor Management
- Secure Single Sign on
Securely sign into all your web-based applications - 24/7 Network Monitoring
We watch your entire network to detect and address problems before they become issues. - Virus and Spyware Identification, Removal, and Cleaning
- Hosted Email With Office 365
- Acceptable Use Policy
- 7-year File Retention