Managed IT Support Services for RIAs and Financial Advisors
Rest easy knowing all your IT needs are taken care of with RIA Workspace’s comprehensive IT and support services.
Unlock a better IT experience for your firm
- Get a dedicated team of experts who deeply understand wealth management apps and provide fast, friendly, and knowledgeable technical support.
- Choose the best IT partner for small and midsized RIAs to access strategic consulting and proactive network monitoring.
- Safeguard your firm against data loss with 7-year file retention and disaster recovery plans that align with FINRA and SEC requirements.
- Unlock comprehensive IT support for small and medium-sized RIA and financial advisory firms to dramatically boost both productivity and security.
Why is RIA WorkSpace the right partner for you?
What IT frustrations are slowing you down?
- We’re working outside of office hours to make up for lost productivity.
- We’re certain our productivity would be higher with reliable IT.
- We are paying for Microsoft 365 but hardly use any of its features.
- Our IT provider’s slow response to support requests is hampering our productivity.
- We’re struggling to connect and collaborate remotely.
- We require robust security solutions, as we handle extremely high-value investments. We cannot afford any security incidents.
How does RIA WorkSpace resolve all your IT problems?
Fundamentally, small- and medium-sized RIA and financial advisory firms have similar IT challenges to large enterprises, but with limited resources. With the increasing complexity of IT, these wealth management firms are actively seeking partners to help them keep their IT operations running smoothly and securely. Without an IT partner that truly understands the wealth management niche and knows what’s at stake, many RIA and financial advisory firms experience business stagnation as they continue to struggle with unreliable technology and insufficient cybersecurity that leads to cyberattacks, as well as financial losses and reputational damage. You don’t have to be one of those companies.
We provide all-in-one IT support for small and medium-sized RIA and financial advisory firms in the form of a Managed IT and Cloud Platform powered by Microsoft. Tailor-made for RIAs and financial advisors, our platform offers proactive IT services, enterprise-class security, and responsive IT support. We also offer complete help desk services to ensure that you always have the IT support you need.
How you will benefit:
Simplicity – With one platform that seamlessly integrates all your IT solutions, you’ll rest easy knowing IT is taken care of.
Strategic consulting – Leverage the insights of an IT partner that specializes in and knows the unique IT challenges facing RIAs and financial advisors.
Top-notch customer service and response times – Get fast support and great customer service — no more being ignored or underserved because you don’t have hundreds of employees.
What’s included in your managed IT support services plan?
A dedicated assigned team for fanatical, day-to-day IT support
- Phone, email, and remote-control support
- Experience with wealth management apps and technology
- Fanatical help desk
- Your own technical account manager
Backup and disaster recovery
- 7-year file retention
- 30-day rolling backup
- Email and files kept at multiple data centers
Day-to-day IT support
With file storage, hosted Office 365 email, and the Microsoft Office 365 suite, your team works with tools they know, from wherever they work.
- Word, Excel, PowerPoint, OneNote, Skype, Teams, Outlook with 100 GB mailboxes
- Archiving, journaling, encryption, and more
- Up to 5 devices per user
- Up to 500 GB of file and folder storage per unit
Security and compliance
Our plans are built around the unique security and compliance needs of the financial industry.
- Multifactor authentication
- Data loss prevention
- Restriction of access outside the office
- Compliance and usage reports
- Antivirus and anti-malware
- Encryption
- Mobile device management and security
There’s more you can count on
- Initial 27-point network audit
- Guaranteed 1-hour response to technical problems
- Annual technology review
- 24/7 network monitoring
- Monthly executive summary report
- Security patch updates
- Vendor management
- Virus and spyware identification, removal, and cleaning
- Secure single sign-on
- Hosted email with Office 365
- Acceptable use policy
- 7-Year file retention
Our Managed IT and Cloud Platform powered by Microsoft
includes custom configurations for the specific needs of financial advisors.
Managed IT Services
Cloud Services
Cybersecurity
Business Continuity
IT Compliance
Frequently asked questions
Yes, we provide highly personalized IT support for small and medium-sized RIA and financial advisory firms, assigning a dedicated technical account manager who knows your business inside and out.
As the best IT partner for small and midsized RIAs, we conduct annual technology reviews to align your IT infrastructure and software investments with your long-term business goals.
Yes. We specialize in IT support for small- and medium-sized RIA and financial advisory firms, so we understand SEC and FINRA IT requirements implicitly.
We guarantee a 1-hour response to technical problems, though we often resolve issues much faster.
Yes. We actively monitor your systems 24/7 and manage 7-year file retention and disaster recovery plans that align with FINRA and SEC regulations to guarantee your data is safe every single day.
Making the change to a true IT partner is easy
We tailor our services to your exact needs. Get in touch and let’s discuss how technology can better serve your business.
1
Discovery call
Tell us your technology goals and struggles in an initial conversation. We’ve been providing specialized technology solutions for RIAs and financial advisors since 2007. We understand your challenges and will answer your questions.
2
Strategic technology plan
We assess your current infrastructure and develop a roadmap to make it more efficient, reliable, and secure. You can hire us to execute this plan or implement it on your own.
3
Onboarding and progress
We have an efficient and proven transition process. Your new dedicated IT team will start implementing changes on a priority basis with immediate benefits and minimal disruption.