Your RIA or financial advisory firm thrives on agility. You bring in specialized talent — paraplanners, marketing whizzes, compliance consultants, even fractional IT support — often as independent contractors. This model offers fantastic flexibility and access to top-tier expertise. But as you build this modern, efficient practice, have you considered the security implications? While your W-2 employee security might be robust, your 1099 contractors could be an open door for cyberthreats if not managed carefully.
Unmanaged contractors accessing sensitive client data and firm resources on their personal devices create a significant, often overlooked, security vulnerability. This isn’t just an IT issue; it’s a critical business and compliance concern for your firm. Let’s explore how to assess this risk and implement practical, effective solutions to secure your firm’s data and reputation.
The problem: When “BYOD” becomes “bring your own danger”
Why does this matter so much for your RIA?
First, the nature of your business means contractors might handle extremely sensitive information: client Social Security numbers, financial account details, investment strategies, and confidential communications. A breach here can be financially and reputationally devastating.
Second, regulatory bodies like the SEC and FINRA expect you to protect this data, regardless of who is accessing it, whether employee or contractor. Consider these common scenarios when contractors use personal devices:
- Unsecured devices – Is a contractor’s personal laptop updated with the latest security patches? Is their antivirus software active and current? Are they using a shared family computer, potentially riddled with malware from other users? You likely have no visibility or control over the devices they use.
- Unsecured networks – Are they working from a coffee shop and using public Wi-Fi? Is their home network properly secured? These connections can be gateways for attackers.
- Data sprawl and control – When contractors download firm data to personal drives or mix client files with their personal documents, your ability to control and protect that information vanishes. Where does your data go? Who else sees it?
- Lack of oversight – Without direct management of their devices, enforcing your firm’s security policies (e.g., strong, unique passwords or screen lock timeouts) becomes nearly impossible.
- Offboarding nightmares – What’s your process when a contract ends? Are contractors’ access to your email and files immediately revoked? More importantly, how do you ensure all firm data is permanently and verifiably deleted from their personal devices? Simply asking might not be enough.
Related reading: How to protect your RIA firm from insider threats |
The solution: Two primary strategies for managing contractor security
The ideal solution may vary for each RIA or financial advisory firm, but inaction is the riskiest path. Generally, firms can adopt one of two main approaches:
Strategy 1: Treat them like an employee (the “walled garden” approach)
This strategy involves bringing contractors fully into your firm’s secure environment.
- What it means – You issue company-owned and managed laptops. These devices are configured with your security software, encryption, strong password policies, and multifactor authentication (MFA). Contractors access resources via your secure virtual private network and are included in your regular security awareness training. Solutions such as mobile device management or unified endpoint management help you manage these devices remotely.
- Pros – This gives your RIA maximum control over the devices and data your contractors use. It creates a consistent security posture across everyone accessing your systems, making compliance easier to maintain.
- Cons – This approach has a higher initial cost for hardware and software licenses, plus some administrative effort to set up and manage.
- Who it’s best for – The walled garden approach is best for contractors who need deep, ongoing access to critical systems, handle large volumes of sensitive client data, or work with your firm in the long term.
Strategy 2: Lock your data and systems down (the “limited access” approach)
This model focuses on stringently restricting what contractors can access and do, especially if they are using personal devices.
- What it means – You limit access to only essential systems. Often, this means web-browser-only access to email (e.g., Microsoft 365 without letting them sync mail to a desktop app). If they need to share files, you use secure, permission-controlled cloud collaboration tools, rather than granting access to internal file servers. Crucially, you enforce a strict policy against downloading sensitive data to personal devices.
- Pros – This path is generally lower in cost and can be simpler to implement for contractors with very defined, limited roles.
- Cons – If a contractor genuinely needs more access to be productive, this model can be restrictive. There’s also a risk of shadow IT, where users find potentially insecure workarounds if their legitimate needs aren’t met.
- Who it’s best for – The limited access approach is best for contractors with very specific, limited tasks, perhaps for a short-term project, or where communication is primarily via email without needing access to broader firm systems.
Actionable steps to strengthen contractor security
Whichever primary strategy, or hybrid version, you lean toward, incorporate these fundamental practices:
- Risk assessment first – Understand the specific risks. Identify which contractors access what data. What would be the impact on your firm if that data were compromised through that contractor? Assessing contractor risks will help you decide the appropriate level of security.
- Strong contractor agreements – Your contracts should be more than just service outlines. Include clear clauses on data security responsibilities, confidentiality, and acceptable use of firm data and systems. If personal devices are permitted under strict controls, specify minimum security requirements (e.g., updated operating system, active antivirus, device encryption). Detail your policies for data handling, retention, and required destruction at contract end.
- MFA everywhere – MFA requires more than just a password to log in to an account, like a one-time code generated by an authenticator app. Make it a nonnegotiable baseline for all accounts — employee or contractor — accessing your firm’s resources.
- Principle of least privilege – Grant any user, including contractors, only the minimum system access necessary to perform their specific job duties. Review these permissions regularly and remove access that’s no longer needed.
- Security awareness training – Even a condensed version for contractors is valuable. It’s important that they understand your firm’s security expectations, data handling rules, and how to spot common threats like social engineering scams.
- Robust offboarding process – This is critical. Create a detailed offboarding checklist. The moment a contract terminates, immediately revoke all access to emails, systems, and files. Ensure the return or certified destruction of any firm data they ever had access to. If users know any shared passwords, change them.
Why contractor security is an absolute must for your RIA
The convenience and expertise that contractors and outsourcing bring to your RIA or financial advisory firm are undeniable. However, this flexibility shouldn’t come at the expense of your clients’ sensitive data or your firm’s regulatory standing.
Your firm can effectively manage these risks. It just requires a proactive, deliberate approach. Whether you fully equip your contractors as if you would your full-time employees or implement strict access limitations, a documented strategy for contractor security is essential. Such a measure protects your clients, your valuable data, and the reputation your RIA or financial advisory firm has worked hard to build.
Does managing contractor IT security feel like just one more complex task on your already full plate? RIA WorkSpace is ready to help. We specialize in IT solutions specifically for RIAs like you. Contact us for a consultation to assess your contractor risk and build a secure framework for your firm.